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Terms & Conditions

Terms and Conditions

Luxuholics Trading Sdn Bhd
Last updated: 16-06-2025

Welcome to Luxuholics Trading Sdn Bhd (“we”, “us”, “our”). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or making a purchase.


1. General

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use our site, you agree to be bound by the most current version.


2. Intellectual Property

All content on this website, including images, videos, text, and logos, is the property of Luxuholics Trading Sdn Bhd and may not be copied, reused, or distributed without our written consent.


3. Product Authenticity

We specialize in authentic preloved luxury items. All items are thoroughly inspected and authenticated by our in-house team. While we aim for accuracy, buyers should expect minor signs of wear due to the nature of secondhand goods.


4. Product Images & Descriptions

We strive to provide accurate product details and photos. However, colors may vary slightly due to screen settings. Buyers are responsible for reviewing all images and descriptions before purchase.


5. Comments & Feedback

By submitting reviews, comments, or feedback, you grant us the right to use them for promotional or marketing purposes. Please ensure all content is respectful and does not infringe on third-party rights.


6. Newsletter & Promotions

By using our website or making a purchase, you agree to receive promotional emails and updates from us. You can unsubscribe anytime using the link in the email or by contacting us directly.


7. Returns & Refunds

All sales are final. We do not accept returns or offer refunds unless:

In such cases, the item must be returned unused and in its original condition with all documents.


8. Shipping & Delivery


9. Payment Terms

Full payment is required before dispatch. We accept:

All payments are subject to verification. Orders may be canceled if payment is not received or verified.


10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content, accuracy, or safety of these third-party sites.


11. Limitation of Liability

We are not liable for any indirect or consequential losses resulting from the use of our website, or from delayed or failed deliveries due to factors beyond our control (e.g. courier delays, customs issues, etc.).


12. Termination

We reserve the right to deny access or cancel orders if we suspect misuse, fraud, or violation of these terms.


Contact Us

If you have any questions or need support, please reach us at:

📧 Email: groovyhandbags1@gmail.com
📞 WhatsApp: 016-933 6198 (Jane)
📍 Instagram DM: @groovyluxuryoffical